Responsible gaming goes hand in hand with fun. new8myr provides self-control tools, dedicated support, and practical guidance so every player in Malaysia can enjoy a positive and controlled gaming experience.
Tools and support we provide to ensure your gaming experience stays safe, enjoyable, and fully within your control.
Set a deposit limit that suits your budget — daily, weekly, or monthly. Once the limit is reached, the system automatically blocks any additional deposits until the limit period resets, helping you spend wisely.
Set a session time limit in your account settings. The new8myr platform will send reminder notifications when you are approaching your set limit, helping you stay mindful of your playing time.
If you feel you need to step away for a while, new8myr offers a cooling-off option ranging from 24 hours to 30 days. For a more serious commitment, the self-exclusion option lets you block your account for between 6 months and 5 years.
Set the maximum loss amount you are willing to absorb within a given period. The new8myr monitoring system will analyse your play patterns and send early warnings if signs of problem gambling are detected.
New8myr enforces multi-layered age verification to ensure only individuals aged 18 and above can register and play. Our KYC process ensures no minors are able to access the platform.
The new8myr support team is trained to identify players who need assistance and provide referrals to professional counselling agencies in Malaysia. Chat with us via live chat 24/7 at any time.
Need immediate help? Contact the new8myr support team via live chat 24/7 within the platform or email us at [email protected]
Responsible gaming means enjoying online betting activities purely as entertainment — not as a way to generate income, escape problems, or fulfil emotional pressure. At new8myr, we believe the enjoyment of playing should always remain fully in the player's control, not the other way around.
As a trusted online gaming platform in Malaysia, new8myr takes a proactive approach to ensuring every player has access to the information, self-control tools, and support needed to play in a healthy and safe manner. We are more than just a platform provider — we are a partner who genuinely cares about the well-being of every one of our players.
Online gaming is a legitimate and enjoyable form of entertainment when done the right way. It becomes problematic when it starts to interfere with a person's daily life, finances, social relationships, or mental health. That is why new8myr provides a comprehensive responsible gaming framework for all our players in Malaysia.
Always remember: Play for fun, not to make money. Set a budget before you play and stick to the limits you set for yourself. Responsible gaming starts with the right attitude and self-discipline.
Recognising the early signs of problem gambling is an important first step. Here are the warning signs to watch for in yourself or a loved one:
Important: If you identify two or more of the above signs in yourself, consider using new8myr's self-control tools or speaking with our support team. Seeking help early is a sign of strength, not weakness.
New8myr provides a range of easy-to-use self-control tools accessible directly from your account settings. All tools are designed to help you stay in control without needing to contact anyone:
Set a daily, weekly, or monthly deposit limit. Changes to lower your limit take effect immediately; to raise your limit, a 7-day waiting period applies.
Limit the total time you spend playing each day. The platform will send an alert when you are approaching your limit and automatically log you out once the limit is reached.
Set the maximum loss amount permitted within a period. Once the limit is reached, you will be unable to continue wagering until the limit period ends.
Choose a break period from 24 hours up to 30 days. During the break, your account cannot be used for gaming or making deposits.
For long-term exclusions ranging from 6 months to 5 years. During this period, your account is fully suspended and you will not be able to register a new account.
Opt out of receiving any promotional offers, bonuses, or advertisements from new8myr that may encourage additional betting activity.
Access your account using your registered username and password via the new8myr website or mobile app.
Click the profile icon at the top right of the platform and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select the self-control tool you wish to activate and set the limit value or duration that suits your needs.
Review the settings you have selected and confirm. Limit decreases take effect immediately; changes that increase limits require a 7 working-day waiting period.
Use the questions below as a self-assessment guide to evaluate whether your gaming habits are still healthy and in control. Answer honestly:
If you answered "Yes" to 3 or more questions, we encourage you to reach out to the new8myr support team.
Have you ever felt the need to hide the amount of time or money you spend on gaming from family or friends?
Have you ever played with money that was meant for essential needs such as rent, food, bills, or debt repayments?
Have you ever tried to stop playing but found it extremely difficult or were unable to do so?
Do you play to escape negative feelings such as stress, anxiety, loneliness, or sadness?
Have you ever tried to recover lost money by continuing to wager, hoping your luck would turn around?
Has your gaming activity started to affect your work performance, studies, family relationships, or social life?
Do you feel restless, irritable, or uncomfortable when you are not playing or when trying to cut back on gaming?
Below are practical guidelines recommended by new8myr to keep your gaming experience fun and responsible at all times:
Before starting a gaming session, set a limit on the amount of money you are willing and able to spend. Treat that amount as an entertainment cost — just like buying a movie ticket or dining out at a restaurant. Once that limit is reached, end the session even if you feel your luck is running high.
One of the most dangerous habits in gambling is attempting to recover money that has already been lost. Casino and slot games are designed with a house edge — meaning in the long run, the house always wins. Accept losses as the cost of entertainment and do not try to "get even" by continuing to play.
Avoid playing when you are under the influence of alcohol, overly tired, stressed, or emotionally unstable. Decisions made in such states often lead to regret. Playing with a calm, clear mind helps you make smarter choices.
Playing non-stop makes it easy to lose track of time. Make it a habit to take a break every 30 to 60 minutes — stretch, drink some water, and assess whether you are still playing for fun or have started playing for other reasons.
Online gaming is entertainment, not a financial plan. No strategy or system can guarantee consistent wins in chance-based games. Players who attempt to make betting their primary income are often exposed to serious financial risk.
Top Tip: Use new8myr's deposit and session time limit tools proactively — not just when problems arise. Setting limits from the start is a habit of responsible players who enjoy gaming on their own terms.
We do not simply provide a gaming platform — we are committed to the well-being of every one of our players.
All game terms, win rates (RTP), and bonus conditions are clearly and transparently stated with no hidden terms.
Your personal information and financial data are protected with 256-bit SSL encryption and handled in compliance with Malaysia's PDPA.
Your wins are processed quickly and fairly. There are no unnecessary delays or obstacles in your fund withdrawal process.
Our trained support team is available to assist you 24 hours a day, 7 days a week in Bahasa Malaysia and English.
Responsible gaming is a shared effort between the platform and its players. Here is the role we expect from every new8myr player:
Together, we can create a safer, fairer, and more enjoyable gaming environment for all players in Malaysia. Your trust is our greatest responsibility.
Register today and enjoy a safe, fair, and enjoyable gaming experience. We provide all the tools you need to play responsibly.