New8myr is fully committed to protecting the privacy and security of every player's personal data. Find out how we manage your information transparently and responsibly.
Six core principles that form the foundation of our approach to protecting Malaysian players' personal data
All player personal data is encrypted using SSL 256-bit technology at all times, whether during transmission or storage on our secure servers.
New8myr will not share, sell or transfer your personal data to third parties without your consent, except in situations required by law.
You have full rights to access, update, or request deletion of your personal data. Requests can be made through our support team at any time.
The new8myr privacy policy is built entirely on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that all our practices comply with local legal standards.
Player data is stored on dedicated servers protected by multi-layered firewalls, 24-hour monitoring, and real-time intrusion detection systems.
This privacy policy is reviewed and updated periodically to ensure it remains relevant with evolving technology and changes in applicable legal requirements.
If you have any questions regarding this privacy policy, the new8myr support team is available to assist you via live chat 24/7.
New8myr takes your privacy seriously. This Privacy Policy document explains in detail how we collect, use, store and protect the personal information you share with us while using the new8myr platform — whether through the official website, mobile app or any of our official communication channels.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Our primary goal is to ensure that your personal data is always handled in a transparent, secure, and responsible manner.
This privacy policy applies to all users who register a new8myr account, visit our website, or use any of our services. By continuing to use our platform, you agree to be bound by the privacy policy set out in this document.
Important Note: This policy should be read together with the new8myr Terms and Conditions and Responsible Gaming Policy, which collectively form the complete agreement between you and our platform.
New8myr collects various types of personal information depending on how you interact with our platform. The following are the categories of information we collect:
When you register a new8myr account, we collect the basic information required to create and manage your account, including:
As a platform that complies with anti-money laundering (AML) regulations, new8myr requires identity verification documents from players, particularly before processing their first withdrawal:
We also automatically record technical information generated when you use the new8myr platform, including your IP address, device type, operating system, web browser used, as well as gaming activity and transaction logs.
| Data Categories | Information Examples | Purpose of Collection |
|---|---|---|
| Identity | Name, date of birth, MyKad | Age verification & KYC |
| Contact | Email, phone number | Communication & support |
| Finance | Bank details, e-wallet | Deposits & Withdrawals |
| Technical | IP, device, browser | Security & fraud detection |
| Behavior | Game logs, preferences | Service improvement |
New8myr uses collected personal data solely for legitimate purposes necessary to provide the best service to players. We do not use your data for unrelated purposes without your consent.
Your personal data is used to create and manage your player account, process deposits and withdrawals, verify your identity when required, and enable access to all games and features available on the new8myr platform.
Technical information and activity logs are actively used by the new8myr security team to detect and prevent fraudulent activity, money laundering, hacking attempts, and any unauthorised access to player accounts.
In certain circumstances, we are legally required to process and retain personal information to meet regulatory compliance obligations, including reporting to relevant authorities as required under Malaysian law.
With your consent, new8myr may use your contact information to send notifications about promotions, bonuses, platform updates, and other relevant information. You may unsubscribe from marketing communications at any time through your account settings.
Our Commitment: Your personal data will not be used for automated decision-making that negatively affects your rights or interests without appropriate human review.
New8myr does not sell, rent or transfer player personal data to third parties for commercial purposes. However, there are limited situations where sharing information is necessary and legally permissible:
We work with carefully selected third-party service providers to support new8myr platform operations, including payment processors, KYC solution providers, cloud computing service providers, and analytics tool providers. All such providers are bound by strict data protection agreements and are not permitted to use player data for any other purpose.
New8myr may be required to disclose player personal information when mandated by law, court order, instructions from enforcement agencies or legitimate regulatory authorities. In such situations, we will only disclose what is strictly necessary and will notify players where possible if permitted by law.
If new8myr is involved in any merger, acquisition or sale of assets, player data may be transferred as part of those assets. In such situations, players will be notified in advance and the same or stricter privacy standards will be upheld by the new entity.
Note: new8myr will never share player personal data with other betting sites or companies for marketing or cross-promotional purposes without the player's explicit consent.
The security of players' personal data is the highest priority at new8myr. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, modification, disclosure, or destruction.
All data transmitted between your device and new8myr's servers is encrypted using industry-standard TLS/SSL 256-bit protocols. Data stored in our databases is also encrypted to ensure security even in the event of an unexpected physical breach.
Access to players' personal data within new8myr is strictly limited on a need-to-know basis. Only staff who require access to perform their duties are permitted to view player data, and every access is recorded in an audit log that is regularly monitored.
The new8myr security system operates 24 hours a day, 7 days a week, with real-time monitoring of any suspicious activity. Our security team is equipped with the latest threat detection systems and incident response procedures that have been tested and verified.
New8myr conducts regular security audits by independent third parties to ensure our security infrastructure consistently meets the latest industry standards.
New8myr uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns and ensure the security of your login session.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the new8myr platform. Essential cookies cannot be disabled as they are required for platform security and core functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a new8myr player have the following rights regarding your personal data that we hold:
Request a copy of all personal data we hold about you at any time.
Update or correct your personal data that is inaccurate or incomplete.
Request the deletion of your personal data in certain situations permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Request your personal data in a machine-readable format for transfer to another party.
Request that we restrict the processing of your data under certain circumstances while an investigation is ongoing.
To exercise any of the above rights, contact the new8myr support team via live chat 24/7. We will process your request within 14 business days from the date of receipt.
New8myr retains player personal data only for as long as necessary for the purposes stated in this privacy policy, or for as long as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service management |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account termination | PDPA & AML Compliance |
| Security logs | 2 years | Fraud detection |
| Marketing data | Until unsubscribed | Preferred communications |
After the retention period ends, your personal data will be securely deleted or anonymised in accordance with new8myr's internal procedures, which comply with data security standards.
The new8myr platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data has been collected from an individual under the age of 18 without appropriate age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered an account on the new8myr platform are encouraged to contact our support team immediately.
Child Protection: new8myr uses a multi-layered age verification process including KYC checks to ensure our platform is not accessed by underage individuals.
New8myr reserves the right to amend, add or update this privacy policy at any time to reflect changes in our practices, legal requirements or technological developments. Any amendments will take effect immediately upon publication of the latest version on the official new8myr website.
For material amendments that significantly affect how we handle your personal data, we will endeavour to notify registered players via in-platform notifications or registered email at least 14 days before the amendment takes effect.
We recommend reviewing this Privacy Policy page periodically. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
If you have any questions, concerns or complaints regarding how new8myr handles your personal data, or if you wish to exercise any of the player rights stated in this policy, please contact our data protection team through the following channels:
For data protection complaints that cannot be resolved internally, you also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), which is the PDPA regulatory body in Malaysia.
new8myr's Commitment: Every privacy complaint and inquiry will be taken seriously and handled with full professionalism. Your trust is our most valuable asset.
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